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HSIN TUNG YANG 2026 Stakeholder Sustainability Issues Survey

This questionnaire aligns with the GRI 2021 Universal Standards and the Double Materiality analysis framework.

Dear Stakeholders,

Thank you for your continued attention and support for HSIN TUNG YANG. To further strengthen our ESG governance and improve environmental protection, food safety, and social well-being, we have prepared this survey. It aims to understand your level of concern regarding our sustainability topics, and to assess their impacts on the external environment/society as well as on HSIN TUNG YANG’s financial and operational performance. Your valuable feedback will serve as a key basis for identifying material topics and preparing the 2026 Corporate Sustainability Report.

Stakeholder Identity and Interaction Scope

Please select your primary stakeholder category with HSIN TUNG YANG: (Please check or fill in below)

Primary business/channel scope of your interaction with HSIN TUNG YANG: (Multiple selections allowed)

ESG Sustainability Issues Assessment (Double Materiality)

Scoring guide: Please select a score from 1 to 5 for each topic

Corporate Governance and Ethical Management

Board operations and diversity, ethical management guidelines, anti-corruption, internal controls, and compliance with sustainability regulations.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Risk Management and Business Continuity

Digital enablement through SAP ERP and POS systems, smart operations upgrades, supply chain resilience, and business continuity planning (BCP).

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Information Security and Customer Privacy

Information Security Management Committee operations, ISO 27001 certification, consumer personal data protection, and cybersecurity drills.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Sustainable Supply Chain Management

Core suppliers signing environmental sustainability declarations, GFSI/FSSC 22000 certification requirements, supplier ESG assessments, and emissions reduction support for smaller partners.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Food Safety and Quality Assurance

In-house testing by the Dayuan Plant’s TAF-accredited national laboratory, ISO 22000/HACCP certification, and source controls for in-house rendered lard.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
End-to-End Product Traceability

Dual certification through TAP traceable agricultural products and distribution and sales traceability, plus ERP-based “one-click traceability” data cross-checking.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Healthy, Clean Label, and Additive-Free Products

Promoting Clean Label certification (including 100% additive-free), the “horizon活力生” series, senior-friendly foods, and ageless nutrition R&D.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Transparent Labeling and Responsible Marketing

Clear disclosure of eight nutrition categories and allergens on packaging, compliance with food advertising regulations, and truthful marketing communications.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Channel Service and Customer Experience

Distinctive experiences at each highway service area, diverse services at airport retail locations, customer satisfaction surveys, and proper complaint handling.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Corporate Governance and Ethical Management

Board operations and diversity, ethical management guidelines, anti-corruption, internal controls, and compliance with sustainability regulations.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Climate Change Response and Carbon Reduction

TCFD/TNFD nature and climate risk assessments, greenhouse gas inventories across all operating locations, an annual carbon reduction target of 3%, and product carbon footprint labels.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Energy Management and Green Electricity Use

ISO 50001 energy management at the Dayuan Plant, smart energy monitoring through EMS, an annual electricity savings target of 1%, and rooftop solar power.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Resource Circularity and Waste Management

A food waste decomposer at Xiluo Service Area that converts waste to water in 8 hours, ECOCO smart recycling machines, a 75% waste reuse rate at the Dayuan Plant, FSC paper materials, and reduced plastic packaging.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Water Resource Management and Recycling

Recycling and reuse of canning retort water and rainwater at the Dayuan Plant (43% recycling rate), plus microbial grease traps and wastewater treatment at Guanxi and Nantou Service Areas.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Occupational Safety, Health, and Wellness

ISO 45001 occupational health and safety certification, Green Safety and Health Family regional mutual support, workplace safety protections, and employee health promotion.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Talent Development and Sustainability Empowerment

Sustainability manager training led by the General Manager (23 employees certified), TTQS Silver certification for talent development quality management, and competency training.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Employee Rights and Equality

Workplace Well-being Enterprise Gold Award, certification as an age-friendly employer for middle-aged and older workers, job redesign and assistive devices, DEI gender equality, and fair compensation.

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned
Social Impact and Local Prosperity

May’s Hsin Tung Yang Foundation (culture, education, local communities, and sustainability), farmers’ markets at highway service areas, and Indigenous procurement (LiMA Indigenous Power Award, Silver).

1
Not Concerned
2
Low Concern
3
Moderate Concern
4
High Concern
5
Extremely Concerned

Satisfaction Assessment and Open Feedback

Overall, how satisfied are you with HSIN TUNG YANG’s recent ESG performance?

Which ESG areas should HSIN TUNG YANG prioritize in the next 3–5 years? (Multiple selections allowed, up to 3)

Do you have any suggestions regarding HSIN TUNG YANG’s food safety, sustainability, or social contribution?

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